- Tours & Ideas
- South & Sahara
- Atlas Mountains
Below are some testimonials from our customers relating to Lawrence of Morocco; hotel feedback is displayed on the hotel pages.
Dear Mr. Lawrence
I am sorry to disappoint you but I cannot find any fault with your organisation. All the advice and guidance I got in selecting the holiday was excellent. Some of the confirmatory material came through in Travel Agent speak!
The hotels were excellent and we had superb rooms at both. Room 5 at Villa des Orangers was particularly good. Les Deux Tours was absolutely excellent with the grandchildren. I got the impression that coming through Lawrence of Morocco ensured extra special attention.
Mrs Souad was very solicitous; but as things were going so well I didn’t like to trouble her. But she came out to see us in any event.
You have an excellent team and delivered a wonderful holiday for us. It was a real pleasure doing business with you.
I attach an iPad drawing that my wife did at Les Deux Tours.
With thanks and all good wishes
John (Travelled in February 2014)
It's taken me a few weeks to get caught up from our trip so that I could reply to your email, but I'd like you to know that our whole family (all nine of us) had a fantastic time in Morocco. Your company did an excellent job of organizing our itinerary, providing transportation, selecting the most gorgeous hotels, and arranging for the extras such as walking tours, the hot air balloon ride, and camel rides. Souad is amazing. We never got to personally meet her, but she went the "extra mile" for us every time we made a request. And she did so happily with the most wonderful "can do" attitude.
Shafiq, our guide in Marrakech was also tremendous. He was interesting, personable, and also went way above and beyond the call of duty to show us sights, make sure we were never hungry, and to arrange for transportation at the end of the day to the Catholic Church in Marrakech for Christmas Mass. All personnel at the hotels and Rock Camp, even those who didn't speak much English, did their very best to help us. I wish you arranged private tours in other countries, so that we could continue to have such great travel adventures elsewhere.
In any event, we haven't stopped telling everyone we know about our trip and the incredible job your company had done. Please, also thank your staff for us. We will never forget our trip to Morocco!
With best regards
Renate Fry (Travelled in January 2014)
Sadly back to reality this morning.
Great feedback all round – pick up and briefing from Souad was fine, Maison Arabe was simply excellent (probably the best all round hotel we have stayed in – great rooms; ambience; facilities, food and staff).
One thing to note – we thought the meal/experience at Dar Moha was not good value and not a patch on the meal/evening at the Maison Arabe the night before. Also it was approximately 50% more expensive for the same bottle of wine and the food was no-where near the quality of Maison. It felt a little tired. which is possibly a result of the “set menu” experience.
Bab Ourika, of course very different, but equally beguiling as Maison Arabe– wonderful room; equally great and friendly staff; good food and superb ambience. Amanda was very willing and helpful.
I have only been in the office 15 minutes and have thoroughly recommended the whole experience 5 times already. Say no more.
From your perspective, very informative staff and professional pre-holiday experience. The late change of hotel just needed the confirmation email and your system updated but Denise was excellent when I phoned from the airport and Henry and her sorted out the finer details. Again, recommendation all round.
All we need to do now is save up for future trips….
Adrian P (Travelled in November 2013)
Thanks for arranging such a great trip for us. Splitting our time between the mountains & Marrakesh was just what we needed.
Maroc Lodge was fantastic. We could not have been looked after better. The highlight was the guided tour with Latife. She was exceptionally knowledgable and we really enjoyed hearing a woman's perspective on life in the mountains.
Racking my brains for useful feedback on Maroc Lodge, it would be good to have the cost of the light lunch included in the price list in the room (the list includes the drink, hamman and tour prices at the moment.) The lunches were really good value but it's always good to know how much things are going to be in advance.
Also, if I was David I'd charge a small fee for use of the wifi! It's free at the moment and remarkably fast.
The Riad was really good and Majit's service was great. It was reassuring to know Souad was there too.
I'm not sure I'd go on a tour with Jamel again. He wasn't particularly enthusiastic and didn't answer most of the questions we asked him.
A few thoughts on tipping in your info would be very handy. Latifa's advice was; only if you're really happy with the service, not below 20 and not above 100 dhms, so we stuck to that.
Thanks again. I wouldn't hesitate in recommending your services.
Alison MCL (Traveled in November 2013)
Dear Max ,
Well what can I say about Marrakech. It's totally bonkers but in an exhilarating and vibrant way. Despite my reservations about traveling by Easyjet the journey was quite civilised, especially with the speedy boarding option you included for us. We were met at the airport on time for our transfer to Les Yeux Blue by a charming man whose name escapes me. We were made very welcome by the staff who then provided an enormous lunch with some very acceptable Morrocan wine.
The Riad was charming and a very tranquil haven from the madness outside. The only negative comment about it was we had a cold shower every day as we could not seem to get any hot water in our room ( 1st floor on the left).
Again the transfer to Riad Camilia was very slick. As you predicted Nicholas made us feel very welcome and could not do enough for us. He definitely went the extra mile though in making sure our stay was memorable in terms of the service and food he provided. Our last meal in particular on the roof terrace with the mosques calling those to prayer will remain embedded in our memories for ever.
We would all like to return to Morroco to visit the coast and mountains sometime. As for your request to provide negative comments I am afraid we have failed you miserably which means you have succeeded fantastically in providing a wonderful holiday experience. Thank you!
The Faints and The Meldrums (Travelled in September 2013)
Many apologies for the delay in getting back to you.
Transfers - these were efficient, punctual and the drivers were excellent. I know we were travelling on major routes to the mountains/coast and not all roads in Morocco would be like them, but the standard of the roads we drove on put the potholes of Surrey to shame! We went on a morning trek in the mountains from La Roseraie which was stunning - our guide (Brian!) didn't speak much English but we got by with rusty French (mainly our daughters) and he was delightful. Our guide for the half day in Marrakech, Mustafa, organised by you was very informative and helpful and showed us lots. He told us a lot about the history of the country and it was interesting to hear about some of the current customs in Morocco and how things have changed. We ended up giving his card to a couple we met at Les Deux Tours and they called him for a tour and found him very informative too;
Morocco and Its People - we loved the country - the combination of mountains, city and coast was perfect (although another time, we would love to go into the desert). We felt we saw Morocco in its natural form, rather than being 'on show' although of course we were staying in wonderful hotels that perhaps are not entirely typical.
Ouirgane was so lovely - sitting by the pool surrounded by stunning flowers with the backdrop of mountains was quite a feast for the eyes.
Marrakech was a wonderful place - we wandered rounds the souks the day after our guided tour and had a great meal at the Soudhouk - very atmospheric. The only thing we missed out on which was a bit disappointing was seeing the Medina at night (we got a taxi straight to/from the restaurant), as on our last night I started coming down with this wretched bug.
We all loved Essaouira, and whilst I didn't feel great, it didn't stop us wandering around and my husband was in seventh heaven tramping around the forts in the town. We also had two great meals out in the evening.
We found the people of Morocco gracious and charming - haggling in the souks was done with much humour and was an entertaining experience! Our elder daughter surprised us with her rather ruthless negotiating skills! We were expecting to be hassled a lot more than we were (our younger daughter was expecting it to be similar to her experience in India, but said this was far more civilised);
Lawrence of Morocco - we have been greatly impressed with the personal, efficient and professional service you have given us. You made me feel that you really cared about our experience on holiday and the hotels and itinerary you recommended for us had been chosen with care and thought. We felt privileged guests at our hotels - as though travelling with your company made a difference - and you clearly have a great relationship and rapport with the hotels you deal with. Your website is SO good - attractive, easy to navigate and very informative.
I suppose the only concern - and this was my husband's main worry - was the tipping issue. Your website gave good advice and you and Henry also responded to my specific queries before we went. However, I foolishly forgot to ask about the etiquette for tipping hotel staff (particularly maids/waiters, etc). The L'heure Bleue made this issue easier by stating in their hotel directory that although guests were not obliged to give tips, they had a box on reception for anyone who would like to give something and donations would be distributed to all hotel staff. Perhaps other hotels could give guests guidelines on this and maybe some reference made to tipping in hotels in your website?
This year we wanted to have a real family celebration as all of us have had significant birthdays (some less depressing than others!) and felt we would like to mark it by doing something special. We felt we had found the perfect holiday tailor made for us by Lawrence of Morocco. From the moment Henry started putting together an itinerary for us, I really felt we were in for something special and my expectations were quite high - we were not disappointed, and the whole experience has been fantastic.
So thank you and Henry so much - and don't worry - I have been recommending you to any of my friends who will listen!
Sorry this is so long but hope you find some of it useful.
Sara R (Travelled in November 2013)
We'd just like to say a big thank you for sorting out our honeymoon. We had a wonderful time. Everything worked perfectly. We loved both of the hotels (especially Les Deux Tours - our own swimming pool!) and all of the connections happened perfectly.
Dan Hands (Travelled in October 2013)
Thank you so much. Our first experience of Marrakech was in every way the Arabian Nights adventure your website promises. Your suggestions for our accommodation and itinerary allowed us to experience more of the life, architecture and culture of this lovely city and its friendly, welcoming people than we could possibly otherwise have done in such a short time.
Riad Souika was a perfect base for exploring Marrakech itself - a luxurious and peaceful haven in the heart of the bustling, exciting life of the Medina. Aziz cosseted us outrageously, was always ready with delicious mint tea and pastries on our return, and his cooking was inspired. His lamb and quince tagine was truly memorable.
Chez Max added a whole new dimension to what was already a wonderful trip, giving us a flavor of Berber culture and allowing us to explore further into the Atlas mountains.
We were lost in admiration for the imaginative and sympathetic way you had developed the concept of a traditional village house and translated it into a bold modern design. We loved your light, spacious, high ceilinged rooms and rambling roof terraces and the cool peace of the classically Moroccan courtyards and garden. Saida and the household staff were lovely people and unfailingly attentive, and Saida herself created a wonderful selection of local meals for us. Everyone we met in the village, as you had led us to expect, was friendly and welcoming and simply walking around the village and meeting people going about their daily life was a delight.
Could you please pass on our thanks to Aziz, Saida and everyone involved, including particularly the wonderfully efficient Saoud with her bubbling enthusiasm, and all the support team who ensured that a splendid week went without a hitch from arrival to departure.
Our very best wishes,
Tony Allen (Travelled in October 2013)
Hi guys, we had a great time in Morocco and really enjoyed it as a destination. All the arrangements/timings/travel were seamless and we would be more than happy to recommend your services to others.
City tour/travel arrangements - all drivers on time, honest and good company. The half day city tour was useful for orientation and good on historical and social detail (it probably helped that I lived in Bahrain for a few years and knew a bit about Moslem culture and history).
La Roserie hotel in the mountains: Lovely setting, fab garden, good food in the evenings. We enjoyed the day horse riding but, as good riders ourselves, would say it would be pretty challenging (ie steep) for a beginner/novice rider. We did not do the full day walk as we felt it would cover much of the same ground, and I was tempted by the pool! Service was a little haphazard especially at lunchtimes, and I was rather surprised to find two full-size raw leeks, two large potatos and an iceberg lettuce in my 'assiette du crudities'! Those of us raised on Fawlty Towers could laugh it off; other nationalities might be more grumpy. To be fair, there were only four other guests in the entire place, so atmosphere/concentration were a bit lacking. On reflection, one night two days would have been enough - but, a lovely spot to be after the Marrakech madness.
All in all, a great fun trip to a great destination just three hours flight away. Thanks for organising it all so well.
Andy A (Travelled in October 2013)