Customer Feedback for Lawrence of Morocco

Below are some testimonials from our customers relating to Lawrence of Morocco; hotel feedback is displayed on the hotel pages in 'reviews' tab.

Dear Max,

Thank you for your email - I am sorry, but I am going to disappoint you!  Although negatives are helpful to you, our holiday was perfect and I really can't find anything but praise to feed back to you.  I would say you have a great team and we will definitely use you again for a return trip to Morocco.  Thank you to everyone for making our holiday everything we wanted it to be.

With best wishes

Sashi Gore

Dear Max
Thank you for your request for feedback. Unfortunately I have nothing but praise and positive comments for my whole experience with your company!

From my first contact with your staff I have been impressed by the fantastic organisation you run. I found your company on the Internet.  I put "holidays in Marrakech" into google and you were on the second page after all the big travel companies like Thomas Cook and Thompson. We wanted a more individual experience than the big boys offer so I called your office. I am so glad I did as everything after that point went so well. 

I listened to the advice from your staff, who knew the accommodations and had been there. That is worth so much, to have recommendations from people who have actually been there.   I chose Riad Camilia on their advice and I am so glad I did.  It is such an oasis in the heart of the medina. Nicholas is a fantastic manager and such a great host. I shall be putting a review on a trip advisor!

We were also recommended to take a guided tour of the city and again, I am so glad we did as it gave us so many insights into the city and also enabled us to talk to a local and find out what life is like for people in Morocco.

The whole trip, from the flights - with their pre-booked seats ( we have never done this with Easy jet but its so easy!) to being met at the airport, the guided tour, Nicolas, the Riad, etc etc was absolutely fabulous.

I cannot recommend your company highly enough and I shall be liking you in Facebook and telling all my friends about you.

With many thanks and best wishes

Sarah 

Dear Max,

Just to say we had an utterly fantastic time in Morocco thanks to you and your team. Thank you so much for organising it all.

Right now like everyone I'm plunged into the business of catching up on work emails etc  but I take the point of your request for feedback and will write properly as soon as I can with any comments I think might be useful to you.

I'll be in touch again asap whilst memory is fresh (though how could it not be after the holiday of a lifetime).

All the Best

Neil Ashford

Riad Hikaya, Marrakech Riads, Morocco holidays
Dear Max,
 
Our experience with Lawrence of Morocco was faultless, from arranging the flights and Riad Hikaya to checking in on line for us and arranging menus for our first evening meal. Denise was extremely helpful and professional from our first contact to the arranging of menus before our flight. Your team in Marrakesh were all wonderfully helpful and just nice people. The Riad Hikaya was a delight to stay in and John and his team gave a service second to none.
 
We have to say that the 4 night break was perfect and this was in many ways down to the professional way  Lawrence of Morocco took care of us. We will not hesitate in using you again and recommending you to our friends.
 
Thank you from the 4 of us.
 
Kind regards
John Cann  (Travelled in October 2014)

Hi Max,

Overall a great holiday:

Les Deux Tours - loved this hotel, food was excellent, service was ok, but could have been better, internet connection was sporadic. Superb setting.

Medina Treasures Tour - was too long for us, we didn't finish it til half one and it was a really hot day. Was interesting though and worth doing. Our guide Rashid was very good.

Restaurants - We ate at Dar Moha on the Mon night and weren't impressed I'm afraid. Very expensive, lacking in atmosphere and entertainment, food not great. Not a patch on the restaurant at the hotel, but then perhaps our expectations were too high.

Hippocampe - what this hotel lacked in luxury was made up for by its staff. Great location. Wouldn't do half board again as food was ok but they didn't do half what was on the menu, and it got a bit samey. I also had really bad vomiting and diarrhoea half way through, which put a bit of a damper on the week. Thankfully everyone else in party was ok. We ended up doing the surfing with the other surf place, purely because when we said he had surf lessons lined up, this was who the hotel called. It worked out really well as they had one on one tuition and they were very flexible.

We had lunch at La Sultana on our last day, after trying to book unsuccessfully for dinner during the week. We left wishing we had spent at least one night there!

Your recommendation on time split was spot on, and the taxi transfers were all comfortable and the drivers drove very safely.

A bit of drama on our way home when our flight was diverted to Porto to offload a disruptive drunk passenger!

I left with slightly mixed feelings about Morocco, I almost felt we hadn't done it justice, as hubby and I were craving some serious R&R but It has so much more than this to offer. I suppose you could say it has whetted our appetite and I could see us returning at some point in the future.

Lawrence of Morocco made this a very enjoyable holiday and your planning and organisation was second to none. Thank You!

Regards

Kate Cannon

HI Max,

I've been wanting to write to you since I came back from my lovely honeymoon but never got the chance due to a full work and family life schedule. Your service, and hotel partners were top notch. We enjoyed every bit of our unforgettable honeymoon.. everyone from your staff to the tour operators, hotel staff etc were very friendly and extra helpful.

Both Sarah and I loved Fes the most, more then Marrakech, though everyone talks about Marrakech and nevertheless it's a beautiful ancient city, we thought it was over rated. In Essaouira, other then the Horse riding trip we didn't like the city much, hence we won't be doing it or recommending it to anyone. But the rest of the places we saw, we'd definitely recommend all our family and friends to visit.

Said our driver was very friendly and helpful, I'd definitely recommend him for anyone touring Morocco through your agency.

Best Regards,

Hussain Sharaf

Max,

We had a fantastic time - thank you so much. We were so grateful that you recommended we do a bit of Marrakech and the Atlas - it was the perfect balance. We loved Les Deux Tours - didn’t want to leave and La Roserie though not as chic made up for it in other ways with such lovely staff, and as you said nice earthy food which I think we probably preferred. Our guide in the Atlas - Ali was perfect and we loved eating in the Berber village. As you also predicted the pool in la Roserie was freezing but was somehow part of the fun. If you want a negative it was that at La Roserie although they tried to be flexible about dinner timings, it did end up being quite late for small children. I don’t know if we were alone in that but for our only just 5 year old - eating at 7.30 every night was quite tiring. The flexibility to have an omelette at 5 might have been helpful at times.

We have it in the back of our minds to climb Toubkal when the kids are a bit older so will be back in touch and will certainly recommend you to others.

Best,

Rebecca Eadie

PS: My husband bought some shoes at the shoe shop you recommended. He was very pleased.

Thank you for your email. We had a great holiday in Morocco and would definitely like to return. In fact we can't think why we haven't been before!

All the arrangements made by your company went very smoothly indeed and we would be very happy to recommend Lawrence of Morocco.

As a family we are not always easy to please, but It would be difficult to fault Dar Ayniwen in any respect -  beautiful suites, idyllic garden with baby tortoises and charming staff who find nothing too much trouble. The owner too was very present and welcoming. We had relaxing days by the pool and very enjoyable evenings in the medina.

We were likewise very pleased with our accommodation at Maroc Lodge. The definite highlight was our wonderful day out with the lovely Latifa, who also arranged for her friend to visit our daughter in the hotel for a henna tattoo.  The dinners at Maroc Lodge were delicious and the local serving staff very friendly. We did find that the reception from the French owners was less welcoming and they made little effort to have a chat during our stay or make any suggestions as to what was to be found in the local area  - this was particularly noticeable as for most of our visit we were the only guests, and was in contrast to the local people we met in Marrakech and around Amizmiz.

From the hotel's own website we had also gained the impression that Maroc Lodge was more rural than it actually turned out to be - we were expecting to be further out in the mountains and to have the very dark night skies. Surprisingly it was probably more tranquil in the Palmeraie- there was quite a lot of noise coming up from Amizmiz.

However these are trivial points as you asked for any negative points.

We had a really good holiday and I am sure we will be travelling with your company again- Inshallah.

Kind regards,

Jane Huntley

Dear Max and Denise. 

Just a short note to thank you for a most enjoyable trip, we have enjoyed every moment. The hotels were brilliant. Branson's was our least favourite, too commercial and pompous the surroundings mountains made up for its lacking. The best of all, our driver Said, he made our whole trip a joy, we found him perfect in every way and one couldn't ask for a more perfect gentleman.       

Thank you again. Regards.

Donna Clark.